WE ARE MEDICAL RESPONSE INTERNATIONAL

25 years’ experience in medical assistance services
mri-assist

MRI ASSIST

MRI Assist is an independent assistance company, leader in high quality medical assistance with the most competitive rates in the assistance sector. Established in the Iberian Peninsula, we began by offering assistance in Spain, Portugal, the Balearic Islands and the Canaries, as well as in Andorra and Gibraltar.

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MRI TRAVEL

With the aim of expanding our areas of business, we have started to offer the sale of travel insurance policies through MRI Travel to make our assistance services more complete. We work constantly to design innovative and efficient solutions to ensure care for our clients 24 hours a day, 365 days a year.

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MRI HEALTH TOURISM

We are currently developing other lines of business such as MRI Health Tourism, specialising in health tourism. In recent years there has been an increase in the numbers of tourists/patients who are demanding tourist destinations where they can obtain solutions to their health problems, taking into account.

Medical Response International Group

Medical Response International, whose team has more than 25 years’ experience in medical assistance services, was created as a local medical service company in Palma de Mallorca, Spain with the name of Mallorca Response. Growing rapidly and becoming an established force in the international market place, the name was changed to Medical Response International to reflect our achievements. We are an independent company which allows us to better adapt to the market requirements.

In recent years we have increased our portfolio of clients and suppliers, as well as the geographical areas of assistance cover, which is why we decided to create MRI Assist, specialising in medical assistance both within Spain and in other areas. In this way we have become one of the leading companies in medical assistance, with excellent value for money. We work with clients around the world offering a variety of services in a multi-lateral setting.

For MRI Assist our priority is the assistance given to the insured patient, wherever they are and whatever their situation.

Our team provides a rapid and professional service, which has led to a considerable increase in our client portfolio in recent years. Our wide and still expanding network of suppliers all over the world has played a big role in this.

In recent years we have increased our area of cover, arranging assistance to almost all of Europe. At the moment we are in the process of expansion towards the American continent especially Central America and the Caribbean.

With the aim of expanding our areas of business, we have started to offer the sale of travel insurance policies through MRI Travel to make our assistance services more complete.

We work constantly to design innovative and efficient solutions to ensure care for our clients 24 hours a day, 365 days a year. Among our clients are leading insurance companies, assistance companies, tour operators, and many others.

We are currently developing other lines of business such as MRI Health Tourism, specialising in health tourism. In recent years there has been an increase in the numbers of tourists/patients who are demanding tourist destinations where they can obtain solutions to their health problems, taking into account two fundamental variables, firstly the cost of the treatment and secondly the prestige of the establishments in the country offering these services.

Our networks are equipped to deal with a wide range of situations and just one call from us activates a team of professionals ready to provide help where needed. We have civil responsibility insurance providing full cover and giving our customers a sense of security and confidence in our services.

Our philosophy is to go the extra mile, to exceed expectations.

VISION AND MISSION

In travel assistance the fact that the traveller is far from home is an important issue and we deal with each case with the utmost professionalism. We take pride in ensuring that these people feel as well cared for as if they were in their home country.

Our objective is that the client should feel every confidence in our management of each situation.

We are leaders in medical assistance and quality of service.

To continue to assist travellers anywhere, at any time, with the support of our wide network of suppliers.

Values
Rapid response: it is without doubt one of our most important assets, but does not compromise the quality of service.

Efficiency: We have a high level of efficiency, dealing with each request in a professional way.

Flexibility: Being an independent company we are able to adapt easily to the requirements of each client.

Confidence: In our hands the client has peace of mind, we speak honestly and are transparent in our actions.

Competitiveness: Our top quality professional assistance comes at a competitive price

OUR AIM AND VALUES

Contact Us

Address:

Porto Pi 8. 07015 Palma de Mallorca

Phone:

+34 971 919 244

Hours:

24x7




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